A popular electronic store erupts into chaos as four young Vietnamese gunman storm the premises loaded for bear. What started as a normal day of shopping quickly turns into the largest hostage situation, to this very day, in US history. Enter Rick Gomez, a Sacramento Police top hostage negotiator. Gomez is no stranger to tense situations that demand a cool head. He realizes rather quickly that his job is not simply to talk down the gunmen and keep the people inside safe, but to also juggle the politics of an arrogant Sheriff and trigger happy SWAT commander. Inside the store, the leader of the gunmen, Loi, understands that he has his own chess pieces to move.